About Tulena
Each piece is designed and crafted with three goals in mind:
Art: Creativity unites us, transforming traditional concepts and turning them into works of art.
Comfort: We design high-quality pieces that are also lightweight.
Artisan work: We believe in local talent, each piece is made by artisan hands that print delicacy and great value.
Materials:
- 24-carat silver-plated bronze, with anti-allergic pin and lacquer
- Nickel-free
- Handmade by Colombian artisans
Care:
- Keep your pieces in the packaging (bag) of the brand
- Avoid direct contact with perfumes, creams, cosmetics, or lotions
- The pieces are for personal use, avoid lending them
- Avoid its use during physical exercise, swimming pools or beaches
- Clean your jewelry after use with a clean, dry, soft cloth.
Estimated delivery
7-10 working days
Vipop extends a 7-day Return/Exchange Policy for all products purchased directly from Vipop.
You shall examine the products that you purchased and notify us by email, filling out the Return Authorisation Document, any defects or problems with the size, colors etc., within seven (7) days from the date which the products are delivered to you. Subject to the terms and conditions of this return policy, we will exchange or refund, at our discretion. In that case, you have to send us the products in original boxes with all original packaging materials, including all accessories enclosed in that carton.
Vipop reserves the right to charge a fee if any of the original materials is missing. Vipop will refuse the return if products are not in the original condition, with all tags attached. In that case, Vipop will not exchange the goods or refound you.